Building a Stronger Foundation for Provider Data Accuracy
H1 is the provider data platform for today’s health plans, helping organizations transform fragmented provider information into a trusted foundation for provider directory accuracy, member access, and regulatory compliance.
Adopting H1 is more than a technical upgrade; it is the unlock point for a continuously improving foundation for accurate, efficient, and compliant provider data. Whether you are just getting started with H1 or already leveraging our data, this is what H1 makes possible.
By combining connectivity, automation, and accuracy with H1’s data depth and insights, the platform moves you from maintaining a directory to orchestrating access:
- Richer, accurate data fuels better member matching, outreach, and care navigation.
- Less time spent chasing messy data and more time solving higher‑value problems.
- New H1 data insights become a differentiator in member experience and satisfaction.
More accurate provider data does more than improve directories, it helps health plans improve provider search, strengthen member trust, support network adequacy, and help members find the right care faster.
Understanding the New Data at Your Fingertips
With H1, health plans can gain access to unique, higher-fidelity data enhancements they don’t have access to elsewhere, including:
- Provider phone number
- Provider email
- Provider languages
- Provider ethnicity
- Patient race
- Social determinants of health indicators
This helps you improve outreach and care coordination with better contactability (phone and email), support appropriate care by matching members to providers based on language and ethnicity, and better understand and address disparities by using patient race and social determinants of health data to design targeted programs and networks.
Support Services That Truly Partner with You
H1 offers health plans industry‑leading support services. The H1 Customer Success team stays embedded with you after go‑live, helping your teams realize value quickly and ensuring the H1 platform keeps adapting to your evolving needs.
This Is Just the Beginning…
Our evolution is just beginning, and H1 customers will continue to gain access to new value‑added data and deeper insights, such as:
- Accepting new patients likelihood – a derived score estimating how likely a provider is accepting new patients at a specific provider‑location combination.
- Stronger access signals for your teams – enabling call centers, care navigators, and digital tools to see where members can realistically get an appointment, reducing manual verification and dead ends.
- Improved member access visibility – helping members find in‑network providers who are actually available, not just listed.
- Enhanced focus‑area data – making it easier to identify the right providers quickly, improving search precision and patient matching.
- Advanced accuracy scoring models – continuously improving provider data accuracy and scoring over time.
Health plans leveraging H1 have seen measurable operational improvements, including reductions in provider directory-related support tickets, improved CMS accuracy performance in internal audits, and lower call center burden tied to provider directory issues.
As H1 continues expanding provider intelligence and data accuracy models, health plans will gain new ways to strengthen provider directory accuracy, improve member access, and support better provider search experiences at scale.
