How H1 Integrates with Your CRM of Choice

H1 CRM Integrations

At H1, we know that every life sciences organization has unique needs when it comes to customer relationship management (CRM). Some companies rely on long-established platforms, while others are adopting next-generation solutions. Our philosophy is simple: your CRM should never be a barrier to getting the most out of H1’s data. That’s why our HCP Universe CRM Plug-In is designed to integrate seamlessly into today’s most widely used CRM systems—including Veeva CRM (Salesforce-based, classic), Salesforce Life Sciences Cloud, OCE, and Veeva Vault CRM. No matter which platform you choose, H1 ensures your teams have direct access to up-to-date, verified HCP data where they need it most.

Veeva Vault CRM

For customers adopting Veeva Vault CRM, H1 provides flexible, future-ready integration built for the modern commercial model. Vault CRM’s architecture is designed for speed and compliance, and H1 extends its value by bringing HCP Universe data directly into your Vault workflows.

  • Custom CRM-X Pages: Tailored pages on both desktop and iPad surface H1 data natively in Vault.
  • End-to-End Enablement: From configuration through installation, matching, and go-live, H1 supports the full lifecycle of integration.

Vault users can be confident that H1 will extend seamlessly into their workflows. Learn more about Veeva Vault CRM.

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Veeva CRM (Salesforce-based, classic)

Many of our customers utilize Veeva CRM Online, which is built on the Salesforce platform. H1 integrates seamlessly via desktop and mobile, so your field teams and HQ teams work from the same trusted source of truth. While we understand this platform will eventually be phased out, dozens of customers currently leverage this integration, and we remain committed to supporting it as long as customers are actively using this CRM system.

  • Desktop Access: Embedded iFrame integration gives users direct visibility into H1 data without leaving their workflow
  • iPad Access: MyInsights integration ensures reps in the field have the same seamless experience.

With H1 integrated into Veeva CRM, your organization can track engagement metrics, align H1 profiles to CRM contacts, and keep your CRM enriched with current HCP intelligence. Learn more about Veeva CRM.

Salesforce Life Sciences Cloud

As more organizations adopt Salesforce Life Sciences Cloud, H1 delivers the same streamlined experience—designed for flexibility and speed. Whether you’re managing commercial operations, medical affairs, or market access teams, H1 data is embedded directly into Salesforce workflows.

  • Desktop & iPad Integration: Using iFrame, H1 data is accessible natively across devices.
  • Simple Process: Installation, requirements definition, matching, and go-live are straightforward, allowing for fast onboarding and minimal disruption.

Teams moving to Salesforce Life Sciences Cloud can count on H1 to ensure a smooth transition and uninterrupted access to HCP insights. Learn more about Salesforce Life Sciences Cloud.

You can read about H1 and Salesforce’s partnership here.

IQVIA Orchestrated Customer Engagement (OCE) CRM

For customers using OCE, we provide a native integration to support their workflows. We also recognize that OCE is migrating to Salesforce Life Sciences Cloud, and we continue to support customers throughout these migrations. Our integration model with OCE includes:

  • Desktop & iPad Integration: Using iFrame, H1 data is accessible natively across devices.
  • Simple Process: Installation, requirements definition, matching, and go-live are straightforward, allowing for fast onboarding and minimal disruption.

With H1 integrated into OCE CRM, you can align H1 profiles to CRM contacts and keep your CRM enriched with current HCP intelligence. Learn more about IQVIA’s OCE CRM.

Neutral by Design: Your CRM, Your Choice

At H1, we don’t believe in ‘one right CRM.’ We believe in enabling your teams to succeed with the platform that best fits your business strategy. Whether you stay on Veeva CRM, move to Salesforce Life Sciences Cloud, or adopt Veeva Vault, H1’s integration model ensures:

  • Consistent access to trusted, up-to-date HCP data
  • Device flexibility across desktop and iPad
  • A guided implementation process to reduce complexity

With H1, your CRM is never a constraint—it’s an enabler. Our integrations help you future-proof your investment, giving commercial and medical teams confidence that their CRM will always deliver maximum value when powered by H1 data.

Ready to see how H1 can supercharge your CRM experience? Connect with our team today and discover how H1’s integrations can enhance your commercial and medical impact—regardless of which CRM you use.

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